Unruly passenger delta flight attendant8/15/2023 Another round of hiring will begin in the spring/summer, and 40 graduating classes are scheduled for this year – part of the company’s commitment to unparalleled customer service and emerging stronger from the COVID-19 pandemic. Since hiring and training ramped back up last year, Delta expects to have a total of 4,500 new flight attendants on the front line by the end of 2022. “To really care about others … that comes across very naturally and organically. “This is a people business,” said Jennie Ho – V.P. It requires technical knowledge – like memorizing the configurations of nine different planes and learning how to operate 16 different door and window variations – and a desire to care for customers. As everyone at Delta knows, to become a flight attendant takes more than a desire to travel. The hands-on six-week program at Delta’s Atlanta headquarters prepares flight attendants for anything that can happen in the air, from turbulence and unruly passengers to heart attacks and emergency landings. Delta has been serving alcohol in regular economy since mid-April.On NBC’s “Today” show, viewers were given a look behind the scenes at the rigorous training all Delta flight attendants go through to ensure customers have a safe, best-in-the-industry experience. Some airlines, including Southwest and American, have delayed plans to start selling alcoholic drinks in the wake of the high-profile incidents and calls by flight attendant unions to limit alcohol sales on board. And last month, a Southwest Airlines flight attendant ended up in the hospital after a passenger punched her in the face. to Nashville reportedly tried to breach the cockpit, forcing the plane to divert to New Mexico, airport officials in Albuquerque said. The Transportation Security Administration screened more than 2 million people for the first time since the onset of the pandemic on Friday.Įarlier this month, a passenger on Delta flight from L.A. ![]() ![]() The incident is just the latest in an uptick of unruly passengers, which has forced a crackdown by the Federal Aviation Administration as travel volumes pick up. “We apologize to our customers for the delay and any additional inconvenience this caused," Zeugschmidt said via email.ĭelta Flight 1730 from Los Angeles to Atlanta was diverted to Oklahoma City on Friday after crew and passengers subdued and unruly passenger. on Saturday, four hours later than scheduled, according to Delta's website. The plane arrived in Atlanta around 5:09 a.m. Record travel numbers: TSA screens more than 2 million on Friday for the first time since the pandemic hit A Delta Air Lines flight from Los Angeles International Airport to Hartsfield-Jackson Atlanta International Airport was diverted to Oklahoma City after an unruly passenger attacked flight attendants and threatened to take down the plane. ![]() See more stories on Insider's business page. Over the weekend, Zeugschmidt said crew and passengers helped detain the man on Delta Flight 1730 from Los Angeles to Atlanta, and the aircraft landed “without incident" in Oklahoma City, where the man was taken into custody by law enforcement.įlight diverted: Delta Air Lines flight forced to divert after 'unruly passenger' reportedly tried to breach cockpit The Delta flight from LAX to ATL was diverted to Oklahoma City. Zeugschmidt said Delta is taking the matter very seriously and working with authorities to reach the employee's emergency contacts. On Monday, Delta spokesman Eric Zeugschmidt confirmed the passenger was an off-duty Delta flight attendant and inactive employee who had been on leave before the incident. A Delta Air Lines flight was forced to divert Friday after an "unruly passenger" got ahold of the plane's public announcement system and told passengers to get back in their seats, saying oxygen masks would deploy soon.
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